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存档

2009年12月 的存档

Dreaming Infrastructure 我的架构学习笔记[转]

2009年12月24日 没有评论

电子商务的一些观点

2009年12月5日 没有评论
  • 轻电子,重商务。Web端是表现,供应链是核心。
  • B2C五大因素:价格;服务;库存;速度;Web端的用户体验。
  • 零售永远是一个精打细算的生意,更高的运营效率,更低的运营成本。
  • 在RMA反向物流中,售后和客服是业务部门,其它部门是服务支持部门。
  • “鼠标+水泥” 和 “水泥+鼠标”天壤之别,搞清楚谁为主谁为辅,谁为谁服务。
  • 管理的“皮肤理论”:管理总是比业务慢那么一点,业务发展反过来推动管理提高。
  • 规模(模式)决定成本;成本(效率)决定净利;毛利决定价格;价格决定规模。
  • 过去中国的电子商务是机会主义者的天堂,将来应该是实力主义者的机会。
  • 管理三要素:系统;流程;规范,节点控制,量化管理,绩效考核。
  • 规模经济下的边际微笑曲线,物理增长和数字增长的齐头并进。
  • 初期价格,后期服务。重剑无锋,大巧不工。剩者为王。
  • 系统是流程的具现化,系统不复杂,人就复杂了。
  • 中国B2C既是一个大馅饼,也是一个大陷阱。
  • 电子商务的未来之争是“入口”的争夺。
  • B2C比拼的不是爆发力,而是耐力。
  • B2C是二八法则,C2C是长尾理论。

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